Incidents tend to happen whether you like it or not. While you can do everything in your power to prevent them from occurring, many times the circumstances are out of your control so all you can do is be prepared. A good step in the right direction is creating an incident response timeline that gives you an overview on how to plan your reaction.
A template is a useful resource for responding quickly to an incident so that your organization can limit outage and resume activity as soon as possible. To assist you in your planning efforts, we have created this free template for an incident response timeline, which you can download immediately and customize with the Office Timeline PowerPoint add-in.
It’s essential to respond quickly when an incident occurs – every minute counts and every hour spent in operational breakdown is costing your business money. That’s why this template was built using the hours and minutes functionality in Office Timeline, which allows you a higher level of granularity on your timeband.
This example of incident response spans on two hours: the first hour is dedicated to identification, response and remedy, while the second hour is focused more on returning to normal activity. It’s useful for IT security incidents – both as a tool for IT professionals who want to plan their response, but also for reviewing actual incidents with upper management.
The incident response timeline was created using Office Timeline, a powerful PowerPoint tool for building timelines, Gantt charts and Swimlane diagrams. You can get started with the free version to create timelines fast or choose the Pro edition to customize every detail and deliver a clear visual representation to your stakeholders. Remember, preparation is key!