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Technical Support
Manual Product Activation

Frequently, IT departments block certain types of network traffic, which may prevent the activation of Office Timeline. If you're having trouble activating the add-in, follow this simple manual activation process.

Submit your Product Key and Computer ID and we will provide you with an Offline Activation Key that you can use to activate Office Timeline without going through your network.

How can I find my Computer ID?

Click the Help button on the Office Timeline ribbon and then choose About.

Manual activation step 1

From the About dialog box, copy the Computer ID using the Copy button (see example below). Then, paste it in the Computer ID section above.

Manual activation step 2